At Werighyeouss, we want you to be satisfied with your purchase. If you are not completely satisfied with an item, you may request a return in accordance with the terms outlined below.
- Return Period
Customers may request a return within 25–30 days of receiving their order.
To be eligible for a return, you should contact us within this period and provide your order details along with the reason for the return.
- Return Eligibility
To qualify for a return, items should generally:
- Be unused and unworn
- Be in their original condition
- Have original tags attached, where applicable
- Be returned with original packaging when reasonably possible
- Not be damaged, altered, washed, or otherwise used
Certain products may not be eligible for return due to hygiene, customization, or other applicable restrictions. Any such restrictions will be communicated on the relevant product page or at the time of purchase.
- Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact Werighyeouss Customer Support as soon as possible.
We may request photographs or other information to help us verify the issue and determine the appropriate resolution.
- Return Process
To request a return, please contact us with:
- Your name
- Order number
- Product name
- Reason for return
- Relevant photographs, if applicable
After reviewing your request, we will provide instructions regarding the return process if your request is approved.
Please do not send products back without receiving return instructions from us first.
- Return Shipping
Unless the item was received damaged, defective, or incorrect, the customer may be responsible for return shipping costs.
For approved returns involving an incorrect, damaged, or defective item, Werighyeouss may provide an appropriate resolution according to the circumstances.
- Refunds
Once an approved return has been received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will generally be issued to the original payment method used for the purchase. The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, or payment provider.
- Exchanges
Where available, customers may request an exchange for an eligible item. Exchange availability may depend on product availability, size, color, and other circumstances.
- Non-Returnable Items
Some products may not be eligible for return, including items that have been worn, washed, altered, damaged through customer use, or otherwise fail to meet our return conditions.
- Order Cancellations
If you need to cancel an order, please contact us as soon as possible. Once an order has been processed or shipped, cancellation may no longer be possible, and the standard return process may apply.
- Policy Changes
Werighyeouss reserves the right to update or modify this Return & Refund Policy when necessary. Any changes will be posted on this page with an updated Last Updated date.
- Contact Us
If you have any questions about returns, refunds, exchanges, or your order, please contact Werighyeouss Customer Support through the contact information provided on our website.
Werighyeouss — Modern Style. Everyday Confidence.